If you’re searching for how to close Skrill account permanently, you’re in the right place.

Whether you’re switching to another payment platform, no longer use Skrill, or simply want to protect your personal information, permanently closing your account is straightforward when you follow the correct steps.

Many people think deleting the Skrill app automatically closes their account. It doesn’t.

Your Skrill account remains active until you request permanent closure through Skrill. In this guide, you’ll learn exactly how to close your Skrill account permanently, what happens after closure, the requirements, and answers to common questions.

What Is Skrill?

Skrill is a popular digital wallet that allows users to:

• Send money internationally
• Receive payments
• Buy cryptocurrencies
• Shop online
• Withdraw funds to bank accounts
• Make online payments

Why People Close Their Skrill Account

Here are some common reasons:

• You no longer use Skrill
• You’re switching to Payoneer or Wise
• High transaction fees
• Verification issues
• Security concerns
• Multiple accounts
• You moved to another country
• You want better exchange rates
• Your account has been restricted
• You’re reducing your online accounts

Things To Do Before Closing Your Skrill Account

Before learning how to close Skrill account permanently, there are several important things you should do.

1. Withdraw All Your Money

This is the most important step.

Do not leave money in your account.

Withdraw your balance to:

• Your bank account
• Your debit card
• Another payment method

If your account balance is zero, the closure process becomes much easier.

2. Cancel Pending Transactions

Check for:

• Pending withdrawals
• Incoming payments
• Scheduled transfers
• Merchant payments

Wait until every transaction is completed.

3. Remove Saved Cards

Go to your account settings and remove:

• Visa cards
• Mastercard
• Bank accounts

Although not always required, it helps protect your financial information.

4. Download Your Transaction History

After your account is permanently closed, accessing old records may become difficult.

Download:

• Payment history
• Receipts
• Statements
• Invoices

These records may be useful for taxes or future reference.

5. Cancel Recurring Payments

Many people forget this.

If you’ve connected Skrill to:

• Netflix
• Trading platforms
• Gaming websites
• Freelance platforms
• Subscription services

Cancel these recurring payments before closing the account.

How To Close Skrill Account Permanently

Now let’s go through the complete process.

Step 1: Log Into Your Skrill Account

Visit the Skrill website and log in using your email address and password.

Step 2: Go To Settings

After logging in:

• Click your profile
• Open Settings
• Navigate to Account settings

Step 3: Contact Skrill Customer Support

Unlike many online wallets, Skrill does not always provide a one-click delete option.

You’ll need to contact customer support and request permanent account closure.

Include:

• Your full name
• Registered email
• Reason for closing
• Confirmation that your balance is zero

Example:

Hello Skrill Support,

I would like to permanently close my Skrill account associated with this email address.

I have withdrawn my remaining funds and would appreciate confirmation once the account has been permanently closed.

Thank you.

Step 4: Verify Your Identity

For security reasons Skrill may ask you to verify:

• Your identity
• Email address
• Date of birth
• Recent transactions

This helps ensure the account owner is making the request.

Step 5: Wait For Confirmation

After your request is reviewed, Skrill will send an email confirming:

• Your request has been received
• Additional information if needed
• Confirmation when the account has been closed

Processing times vary but usually take a few business days.

Can You Close Skrill Through the Mobile App?

Currently, the mobile app does not always provide a direct option for permanent account deletion.

The safest method remains contacting Skrill Support through your account or the official help center.

Can You Reopen a Closed Skrill Account?

Generally, once an account has been permanently closed, it cannot be reopened.

If you want to use Skrill again later, you’ll usually need to create a new account using eligible details and complete verification again.

What Happens After Closing Your Skrill Account?

Once your account is permanently closed:

• You cannot send money.
• You cannot receive payments.
• Your Skrill card becomes unusable.
• Your login credentials stop working.
• Your account access is disabled.

Certain records may still be retained by Skrill where required by law, such as for regulatory, tax, or anti-money laundering obligations.

How Long Does Skrill Take To Close an Account?

Most requests are completed within:

• 2–7 business days

However, it may take longer if:

• Verification is incomplete
• There are pending transactions
• Your account is under review

Common Reasons Skrill May Delay Closing Your Account

Your request may be delayed if:

• You still have money in your wallet.
• There are pending disputes.
• Verification is incomplete.
• A chargeback is ongoing.
• Regulatory checks are still active.

Resolve these issues first for a smoother closure process.

Can You Delete a Skrill Account Without Logging In?

Usually, no.

If you’ve forgotten your password:

• Reset your password first.
• Recover your account.
• Contact Skrill Support.

Support may ask for identity verification before processing your request.

Is Deleting the Skrill App the Same as Closing the Account?

No.

Many users make this mistake.

Deleting the mobile app only removes it from your phone.

Your Skrill account remains active until Skrill processes your permanent closure request.

What If Your Skrill Account Is Restricted?

If your account has already been limited or suspended, you can still request closure.

However, Skrill may require you to:

• Complete verification
• Resolve disputes
• Wait for investigations to finish

Once these are completed, they can proceed with closing the account.

Alternatives to Skrill

If you’re leaving Skrill because you want another payment platform, consider:

• Payoneer
• Wise
• PayPal
• Revolut (where available)
• Neteller

Each offers different fees, supported countries, and withdrawal options, so compare them based on your needs.

Common Mistakes To Avoid

Avoid these mistakes when closing your Skrill account:

Leaving Money in Your Wallet

Always withdraw your balance first.

Forgetting Automatic Payments

Cancel all subscriptions linked to Skrill.

Not Saving Your Transaction History

Download important records before requesting closure.

Ignoring Verification Emails

Respond promptly to any support requests to avoid delays.

Using an Old Email Address

Make sure you can still access the email associated with your Skrill account.

Frequently Asked Questions

Is closing a Skrill account free?

Yes. Skrill generally does not charge a fee simply for closing your account, though normal transaction fees may apply when withdrawing your remaining balance.

Can I create another Skrill account later?

Yes, provided you comply with Skrill’s terms and complete any required verification.

Will my personal data be deleted immediately?

Not necessarily.

Skrill may retain certain information for legal, regulatory, fraud prevention, and tax compliance purposes, even after your account is closed.

Can I close my Skrill account if I still have money?

It is strongly recommended to withdraw all funds first. An outstanding balance can delay the closure process.

Can I close my account without contacting support?

In most cases, you’ll need to submit a closure request through Skrill’s support channels if a self-service option isn’t available on your account.

Final Thoughts

Knowing how to close Skrill account permanently is simple once you follow the correct process. Before submitting your request, make sure you’ve withdrawn your funds, canceled recurring payments, removed linked payment methods where appropriate, and saved your transaction history.

Taking these steps helps prevent unnecessary delays and ensures a smooth account closure. If you ever decide to use Skrill again in the future, you’ll typically need to register a new account and complete the required verification process.

By following this guide, you can confidently close your Skrill account while avoiding the common mistakes that many users make.